Talkli is built for private-pay speech therapy practices. It is not set up today for practices that bill insurance or Medicaid, and Talkli does not currently sign HIPAA Business Associate Agreements. We still take care with every family's information. This page explains who Talkli is for, what we store, and how we protect it.
Speech-language pathologists whose practice is private pay, and the families they work with.
Private pay here means the practice does not submit claims to insurance, Medicaid, or other health plans. Families may pay the practice directly. They may also use a Florida scholarship such as Step Up for Students (including payment through EMA), or use a superbill on their own.
If your practice bills insurance or Medicaid as the provider, please do not store client records in Talkli yet. Email hello@talkli.ai and we will tell you when that is supported.
Florida licensing and confidentiality rules for speech-language pathologists apply whether or not HIPAA does. Talkli being private-pay only does not make a child's record "not confidential."
Your child's name (a first name or nickname is fine), date of birth, therapy goals, session notes, practice results, and, if your therapist uses them, evaluation and diagnosis codes and superbills. We do not collect Social Security numbers, government IDs, or payment card numbers.
Supabase (database and login), Netlify (hosting), Resend (email), Stripe (session payments; card numbers are not stored in Talkli), and Anthropic (optional AI features). The full list lives in the Privacy Policy.
AI features are optional. Where AI is used on Talkli content, that provider is contractually barred from using that content to train its models.
Encrypted connections, encrypted storage, and access rules so each therapist and family sees only their own records.
If we discover that your information was exposed, we will notify affected families and therapists and follow the breach-notice laws that apply to Talkli, including applicable state law and, where it applies, the FTC Health Breach Notification Rule.
You can ask for a copy of your data, a correction, or deletion at privacy@talkli.ai. Clinical records your therapist keeps may be retained for their professional record-keeping, as the Privacy Policy explains.
We plan to support practices that bill insurance, including signing Business Associate Agreements. This page will change before that happens. Until then, insurance claims stay off in Talkli.